Frequently asked questions

Supapi is a Pi-powered, country-first platform that brings a few things together: Bazaar classifieds, the Stores storefront directory, the SupaEats food directory, the SupaWanted request board, creator spaces (SupaMade and SupaRoam), light games (SupaPets and SupaCity), a wallet, and the SUPAPI utility token that ties them together. Supapi is an independent, third-party app built on Pi Network technology — it is not affiliated with, endorsed by, or sponsored by the Pi Core Team or Pi Network.

Browse and post listings, discover local shops and places to eat, publish a SupaWanted request for something you need, share your work or favourite spots and tip creators, play SupaPets and SupaCity, chat with other users, collect activity points, and — where available — withdraw SUPAPI to your Pi wallet. Everything is optional; you choose which parts to use.

Yes — you sign in with your Pi Network account. We never see your Pi passphrase or private keys. You can also link your Pi wallet later to request SUPAPI withdrawals on-chain where available.

No Pi payment is required to browse, post, or be eligible for activity points. Some optional features (like storefront promotions, some game actions, or tipping a creator) spend SUPAPI. Optional Pi-paid features are limited to SUPAPI top-ups, optional in-game items/actions, and wallet verification — always shown before you confirm. On-chain withdrawals may include network fees.

You may be able to top up in-app SUPAPI with Pi where enabled. In-app balances are utility balances only — not deposits, not pegged, and not guaranteed redeemable or withdrawable.

Supapi uses Pi sign-in and may rely on Pi Network identity signals where available. Supapi does not itself perform full financial KYC unless clearly stated, and wallet verification only helps confirm control of a wallet.

Bazaar is Supapi’s public classifieds marketplace for items and services, organised by country and category. Sellers publish listings, interested buyers contact them through Messages, and both sides arrange price, payment, delivery, and collection directly.

Supapi does not process, hold, or guarantee marketplace payments or delivery. Check the listing and the other user carefully, keep sensitive details private, and use the report tools if something seems wrong.

Stores is a directory of merchant storefronts. It is non-custodial: merchants list their shop, hours, and contact details, and buyers deal with them directly. Supapi does not process, hold, or settle payments and is not a party to any sale. Merchants can optionally spend SUPAPI on visibility promotions, which are labelled, capacity-capped, and rotated so paying shops take turns — promotion never guarantees ranking, demand, or results.

SupaEats is a directory of restaurants, cafés and stalls that accept Pi. Like Stores, it is non-custodial: Supapi only helps you find the venue — any order or payment happens directly between you and the eatery, and Supapi does not process, hold, or settle it.

SupaWanted is a public request board for items, services, and food or catering needs. You post what you are looking for, responders contact you through Messages, and you decide whether to deal with them directly. Supapi does not process, hold, or guarantee payment, delivery, or the resulting deal.

Optional SUPAPI boosts only provide temporary priority placement. They do not guarantee a response, match, sale, or outcome. Keep sensitive contact details private until you trust the other person.

They’re creator spaces: SupaMade is for sharing work and creations, and SupaRoam is for sharing local spots and journeys in chapters. Other users can like, comment, and — if they choose — send you a tip in SUPAPI. Tips are voluntary in-app balance transfers between users, handled on Supapi’s internal ledger and subject to platform rules. They are normally final once sent, though we may intervene in cases of error, fraud, or abuse.

They’re light in-app games for fun. SupaPets is about adopting and caring for virtual pets; SupaCity is a casual city-builder. Some actions spend SUPAPI, and that SUPAPI is consumed — it is a cost of playing, not a deposit or a bet, and there is no cash prize or guaranteed value. Virtual items and pets are for in-game use only and carry no promise of worth, resale value, or availability.

Yes — you can chat 1:1, sometimes about a specific listing or SupaWanted request. Keep deals and payments between you and the other person, and use the block and report tools if anything seems off. Don’t share passphrases, keys, or one-time codes with anyone.

No. SUPAPI is a utility token— it is intended for features and benefits inside Supapi. It is not an investment or security. Supapi does not promise, guarantee, or maintain any price, profit, dividends, liquidity, availability, or resale value; SUPAPI may trade on third-party markets (such as a DEX/AMM) that Supapi does not operate or control and that may be illiquid or unavailable. Please don’t treat it as a financial product.

No. In-app SUPAPI is not a deposit, is not pegged, and is not guaranteed to be redeemable or withdrawable. For transparency we publish an on-chain distributor reserve figure and compare it to total in-app balances, but that is a point-in-time snapshot that can change — not a promise of backing or availability. Withdrawals, where available, depend on wallet setup, reserve availability, and platform limits. You can review the asset, issuer, and reserve figures on the Tokenomics page.

Your In-App Balance can be used for utility such as tips, games, visibility tools, and other app features. On-chain SUPAPI holdings can qualify your account for license tiers with more listing capacity and merchant tools. You can also request an on-chain withdrawal where available and within limits.

Eligible activity, such as publishing listings, leaving reviews, or setting up a storefront, may add Supa Points. You can claim available points into your In-App Balance when minimums and limits allow.

Yes. There’s a per-person daily cap and a shared network-wide daily budget, both resetting at 00:00 UTC. These limits help manage claims fairly. The current live numbers are shown on the Rewards page.

The reward pool has a configured allocation, and the network daily budget steps down over time. The schedule and limits may be tuned as the platform learns from usage. The plain-language explanation and live status are on the Rewards page.

If you invite a friend, a referral reward may be granted after they sign up and become genuinely active — not just for signing up. Referral rewards are discretionary, activation-gated, and subject to eligibility, limits, and anti-abuse checks. Creating fake accounts or gaming the system can void rewards and the account. See the Referral page for the current details.

For privacy, the Pi Platform does not share your wallet address with apps. To confirm which wallet is yours, you send a one-time 0.0000001 π (one stroop) — we link the wallet the payment comes from. It only proves ownership; Supapi never sees or holds your keys.

Link your Pi wallet on the Wallet page, then request a withdrawal from your in-app balance where withdrawals are available. You may need to add a SUPAPI trustline the first time. There is a minimum withdrawal amount, shown on the Wallet page.

Every on-chain withdrawal costs a small network fee, so a minimum keeps tiny “dust” withdrawals from wasting fees. The minimum only applies to moving SUPAPI on-chain.

No. Once a withdrawal is confirmed on the Pi/Stellar network it is final and cannot be undone, so double-check your linked wallet address.

Holding SUPAPI on-chain can qualify your account for tiers with higher active-listing capacity and merchant tools. The thresholds are listed in the Token Utility Notes.

Set up a storefront in the Stores / SupaBiz section and hold the on-chain SUPAPI needed for the merchant tier. The directory is non-custodial: you are responsible for your own listings, offers, and customer dealings, and buyers and sellers arrange payment directly — Supapi does not process, hold, or settle payments. You can optionally spend in-app SUPAPI on visibility promotions, which never guarantee ranking or sales.

We collect only what the Service needs and never store your Pi keys. See the Privacy Policy for exactly what we collect and how it’s used. Note that listings, storefronts, and reviews are public, and on-chain activity is permanent.

The Tokenomics page reads live from the blockchain and links out so you can verify the asset, issuer lock, and reserve independently.

Use the Contact page. For the rules of using Supapi, see the Terms of Service.